At LingWay, we are committed to providing our customers with the best online learning experience possible. We understand that circumstances may arise where a refund is requested, and we aim to handle such cases fairly and efficiently. Please take a moment to review our refund policy outlined below.
Money Back Guarantee
For online courses that consist of at least 10 lessons, we offer a seven-day 100% money back guarantee. If you are not satisfied with the course content or find it unsuitable for your needs, you may request a refund within seven days of your purchase. This guarantee applies to the original purchaser only.
To initiate a refund, you must contact us no later than seven days after the purchase. You can reach out to us by clicking here or sending us an email at email@example.com. Please provide your order details, including the purchase date and relevant information for identification purposes.
As part of our commitment to improving the quality of our services, we may ask you a few questions to understand the reason for your refund request. Your feedback is valuable to us, and it helps us enhance our courses for future students. We appreciate your cooperation in providing us with honest and constructive feedback.
Once we have received your refund request and completed our review, we will contact you within a reasonable time frame and then process the refund. Please note that it may take a few business days for the refunded amount to appear in your account
If you have any questions or concerns regarding our refund policy, please don’t hesitate to contact us. We are here to assist you and provide further clarification if needed.
You can reach out to us by clicking here or sending us an email at firstname.lastname@example.org.